Glassworks
Privacy Policy

A Privacy Policy page explains how a website or app collects, uses, and protects users’ personal data, and outlines users’ rights regarding their information.

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Last updated: August 2024

1. Introduction

Welcome to Glassworks.io ("we," "our," "us"). At Glassworks.io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glassworks.io or purchase products from us.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information when you create an account or make a purchase.
  • Account Information: Details you provide when creating an account, including your username and password.
  • Order Information: Information related to your purchases, including product details, order history, and transaction information.
  • Device Information: Information about your device, such as your IP address, browser type, operating system, and unique device identifiers.

Usage Data: Information about how you use our website, including the pages you visit, the time and date of your visits, and other analytics data.

3. How We Use Your Information

We use your information for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders and account.
  • To improve our website and services.
  • To send you marketing communications, if you have opted in.
  • To respond to customer inquiries and support requests.
  • To analyze usage trends and enhance user experience.

4. Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

  • Consent: Where you have provided your consent for a specific purpose.
  • Contractual Necessity: To fulfill our obligations under a contract with you, such as processing your orders.
  • Legitimate Interests: Where it is necessary for our legitimate interests, provided that your interests do not override those interests.

Legal Obligation: Where we need to comply with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, ship orders, or provide customer support.
  • Compliance with Law: We may disclose your information when required by law or in response to valid requests by public authorities.

Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please see our Cookie Policy

7. Data Security

We implement a variety of security measures to protect your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • The right to access your personal information.
  • The right to correct inaccurate or incomplete information.
  • The right to request the deletion of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date above. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Glassworks.io

 

hello@glassworks.io

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